This policy explains how Copper & Carrd may handle personal information collected through copperandcarrd.com, direct enquiries and venue-related interactions. It applies to information connected with dining, cocktails, social evenings and physical, face-to-face offline poker experiences offered in the context of our Sydney restaurant and contemporary card club.
It applies when you browse our website, contact Copper & Carrd or provide information in connection with dining and Card Room experiences. Linked third-party websites or services may have their own privacy practices, so we encourage you to review their policies separately where relevant.
The information we handle depends on how you choose to interact with Copper & Carrd. We aim to keep collection relevant to your enquiry, your use of the website and the practical administration of venue-related communication.
You may choose to provide personal information when you email Copper & Carrd, telephone us, submit a website form or otherwise send an enquiry. This can include your name, email address, phone number and the details you include in your message. We only refer here to information you decide to submit. For example, an enquiry sent to [email protected] may contain the contact details needed for us to reply.
If you enquire about dining, poker nights, the Card Room, Texas Hold’em Sydney or a Card Room Sydney experience, we may collect the information you choose to provide in that enquiry. This may help us understand the nature of your request and respond appropriately. These references concern in-person, face-to-face offline poker and venue experiences; they do not describe online gaming, player profiles or any particular attendance process.
When you visit copperandcarrd.com, technical and general usage information may be collected, such as your browser type, device type, pages viewed and how the site is used. The information available can depend on applicable cookie settings and services used with the website. For more detail about cookies and similar technologies, please read our Cookie Policy.
We may use personal information only in ways connected with the interaction that led to its collection, the communication you have requested and the operation of our website and venue-related services.
Contact information may be used to respond to a question, request or message sent through the website or directly to Copper & Carrd. This can include enquiries about dining, the Card Room or physical poker experiences. Using the details you provide helps us continue the conversation you started, clarify your request where needed and send a reply through an appropriate contact channel, including [email protected].
Where relevant, information provided in connection with a requested dining or in-person poker experience may be used to help coordinate that request and communicate practical details. This may include enquiries relating to physical poker tables, a Poker Lounge or tournament poker Sydney. Our use of information in this context is intended to support communication and planning; it does not promise a reservation, seat allocation, tournament entry or any particular service outcome.
Website-use information may help Copper & Carrd understand how copperandcarrd.com is used, maintain its operation and improve its content and visitor experience. We use this information cautiously and do not describe it here as personalised advertising or automated profiling. Information about cookies and similar technologies is available in the separate Cookie Policy.
We may share personal information in limited circumstances connected with operating copperandcarrd.com, managing communications and handling venue-related administration. Any sharing is considered in relation to the purpose for which the information is needed.
Information may be shared with people or service providers who assist Copper & Carrd to operate the website, manage communications or support venue-related administration, where this is needed for those purposes. We seek to limit what is shared to information reasonably necessary for the relevant service or task, rather than sharing information more broadly than the circumstances require.
Personal information may be disclosed where Copper & Carrd reasonably considers disclosure necessary, or where disclosure is required or permitted by applicable law. The circumstances can differ depending on the request, interaction and information involved, so this policy does not attempt to list every possible situation.
Information may be handled in connection with a future change to the operation or structure of the business, where relevant and subject to applicable requirements. This is a conditional circumstance rather than a statement that any sale, merger or transfer is planned.
Personal information may be kept for as long as reasonably needed for the purposes described in this policy, to respond to requests or to meet applicable requirements. The appropriate period can depend on the nature of an enquiry or interaction, the information involved and the practical need to retain it. We do not set a single retention period for every type of information in this policy.
Copper & Carrd may use reasonable steps intended to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Safeguards are an ongoing operational effort and may be reviewed as the website, communications and venue-related needs change. No description in this policy should be read as a guarantee of a particular technical control or outcome.
No method of transmitting information over the internet or storing information can be guaranteed completely secure. We encourage visitors to use care when deciding what to include in an enquiry or message. If you have a privacy question about information you have already shared, please contact us so that we can consider the matter in the context of your request.
If you have a question about personal information connected with an enquiry or interaction, we welcome a clear privacy-specific request. The pathways below explain the most practical way to get in touch.
You can contact Copper & Carrd if you would like to request access to personal information we may hold about you, or if you believe information should be corrected. Please include enough detail for us to understand and locate the relevant enquiry or interaction. We may need to verify a request before acting on it, depending on the circumstances. To begin, email [email protected] and identify your request as a privacy matter.
If you have a privacy question or concern, you may write to Copper & Carrd at [email protected]. Please explain the concern in your own words and include the context that will help us understand it. We will consider the information you provide and respond as appropriate to the nature of the enquiry. This route is intended for privacy correspondence rather than general dining or venue enquiries.
For questions about this policy or personal information connected with your interaction with Copper & Carrd, please email [email protected]. For general venue enquiries that are not privacy-related, you may instead visit our Contact page.
Email about privacyCopper & Carrd is for guests aged 18 and over. Please confirm that you meet this age requirement before entering.
